DARRO No. 1 conducts 2nd internal audit for 2023

City of San Fernando, La Union – Continuous improvement is part of quality management system. As told by Winston Churchill “To improve is to change; to be perfect is to change often.”

DAR Regional Office No. 1 gears for the 1^st surveillance audit after its recertification on December 22, 2022 with the conduct of 2^nd internal audit on October 11-12, 2023 on the compliance to the 1^st internal audit results on April 2023 particularly on the non-compliance, observations for improvements among others.

RCAO Nestor T. Pagaudan, reminded everyone during the opening meeting, the importance of monitoring and assessing the compliance to ISO 9001:2015 standard through the conduct of internal audit.

During the closing meeting on October 17, 2023, each team leader presented the audit findings focusing on the good points, the conformities and observations for improvements (OFI). This time there is no non-compliance and there are 70 conformities and 14 observations for improvements.

OIC-ARD Atty. Glaiza Benadeth P. Pinto-Tadeo affirmed the commitment of management to the recommendations of the IQAs.