Digital life-insurer Singlife Philippines wins four Digital CX Awards from The Digital Banker

MANILA, Philippines — Singlife Philippines, the country's premier digital life insurer, has been honored with four prestigious awards at the 2024 Digital CX Awards, hosted by The Digital Banker at Marina Bay Sands in Singapore on April 25. 

"Singlife Philippines was launched in 2020 on a bold vision to utilize cutting-edge digital technology to expand financial inclusion,” says Sherie Ng, co-founder and executive director, Singlife Philippines. 

“Our commitment has been unwavering—to make affordable life insurance accessible to more Filipinos through a digital-first approach. These accolades will further fuel our passion and inspire us to deepen our innovations and impact, reflecting strong support for our pioneering and disruptive approach, and signaling an exciting future for an all-digital insurance experience," she added. 

Singlife Philippines was recognized for its groundbreaking initiatives and redefining excellence in digital customer experience, receiving accolades for Best Insurance Provider for Digital CX in the Philippines, Best InsurTech for Digital CX, Best Digital CX - Account Opening and Customer Onboarding (Insurance), and was Highly Acclaimed for Best Digital Life Insurance."

The Digital Banker is a globally trusted news, business intelligence and research provider for the worldwide financial services sector. The Digital CX Awards evaluates the best-in-class entries based on key criteria encompassing digital innovation, engagement, personalization, and user experience.

“Singlife Philippines is grateful to The Digital Banker for this recognition. This is a testament to all the great work that our team has been doing to make access to meaningful life insurance products easier, faster and more affordable for our customers. We dedicate this award to our customers, who are the inspiration for everything we do. This win is for all of you,” Ng said. 

“Singlife Philippines is a truly progressive insurance provider that is truly making protection solutions accessible and affordable for Filipinos," The Digital Banker noted.

Singlife Philippines has nearly one million customers to date, all of which have purchased life insurance products purely digitally