Press Release - Cayetano bats for faster, more transparent gov't services with e-governance bill

The move towards a fully digital government took a significant step forward on Wednesday with the formal filing of the Committee Report consolidating Senate Bills on e-governance, led by Senator Alan Peter Cayetano.

Cayetano, who chairs the Senate Committee on Science and Technology, introduced Senate Bill No. 2781 under Committee Report No. 297 which aims to enhance the delivery of government services through digital technology.

"This isn't just a gradual change; it's a quantum leap -- from slow, corruption-riddled processes to fast, transparent operations," Cayetano said.

The proposed measure mandates the Department of Information and Communications Technology (DICT) to create an E-Government Master Plan, updated every three years, which will act as a blueprint for developing and refining electronic government services.

If enacted, the proposed law will require government systems, websites, and mobile applications to be integrated and interoperable. This means government services will become faster and more efficient, including the processing of requests for birth certificates, passports, business permits, and driver's licenses.

Additionally, an Online Public Service Portal will be created as a venue for citizens to request information and assistance on government frontline services, service procedures, and handle commendations, complaints, and feedback.

The bill also proposes the development of an internet-based electronic payment system, enabling electronic transactions among citizens, businesses, and government agencies.

To support these changes, various information and communications technology systems will be implemented, including the Records and Knowledge Management Information System designed to manage government documents, records, and services efficiently.

"E-governance will enhance efficiency, reduce corruption, and make services more inclusive," Cayetano said.

All government offices will also be required to establish an E-Governance Unified Project Management Office (E-Gov-UPMO) to oversee ICT-related programs and projects.

Joining Cayetano in filing the Committee Report as co-authors were Senators Christopher "Bong" Go, Juan Miguel "Migz" Zubiri,