PLDT Enterprise, 8×8 Philippines Inc. commit to reinforce security in A2P business communications

PLDT Enterprise, the corporate business arm of PLDT, the largest integrated telecommunications and digital services provider in the Philippines, bolstered its alliance with 8×8 Philippines Inc., a global leader in cloud-based infrastructure and platform solutions, with a new collaboration that enhances business communications with advanced security and authentication features.

When business exchanges are now more frequently conducted on the digital and mobile platforms, providing secure telecommunications systems with seamless connectivity is essential to ensure a better experience of customers. These critical features of secure connections safeguard data transmissions. 

The rise of remote work, the ubiquity of e-commerce and digital transactions demand instantaneous and secure communications, and the need for technologies such as A2P SMS have skyrocketed.

A2P SMS, also known as Application-to-Person SMS, is a rapidly growing service in the industry that enables businesses to send messages from applications directly to users. The technology is instrumental in enhancing customer experiences, especially in areas like one-time password (OTP) deliveries to secure mobile payments and screening legitimate marketing messages.

PLDT Enterprise’s recent collaboration with 8×8 Philippines Inc. addresses this growing requirement for reliability, security, and efficiency in communication platforms. 

Since 2018, 8×8 Philippines Inc. (formerly known as Wavecell Inc.), has been a valued partner of PLDT Enterprise and this partnership is a testament to the long-standing alliance between the organizations.

“This collaboration is a testament to our shared vision,” says Mitch Locsin, First Vice President & Head of Enterprise and International Business Groups at PLDT and Smart. “Together, we aspire to revolutionize digital communication, ensuring businesses and individuals experience seamless, secure, and innovative interactions through Smart’s domestic A2P SMS solutions.”

Meanwhile, Stephen Hamill, General Manager of 8×8 International Pte Ltd, the parent company of 8×8 Philippines Inc., expresses his enthusiasm saying, “The Philippine market is dynamic and full of